Job Title: Operations Manager
Position Overview: We are seeking a detail-oriented Operations Manager to join our team. This role is crucial in managing cleaning schedules and providing accurate service estimates for our multifamily cleaning operations.
Key Responsibilities: • Schedule Management - Coordinate and optimize cleaning crew schedules - Manage service calendars and appointment bookings - Handle schedule changes and adjust resources accordingly - Ensure efficient allocation of cleaning teams
Estimation & Pricing - Assess cleaning project requirements - Calculate accurate time and resource estimates - Prepare and provide detailed service quotes - Consider property size, scope, and specific cleaning needs
Client Communication - Respond to service inquiries - Provide detailed estimates to potential clients - Coordinate with property managers and clients - Handle scheduling communications
Team Coordination - Mediate between cleaning teams and management - Monitor service delivery timelines - Ensure proper resource allocation - Coordinate with supervisors for special requests
Required Qualifications: • 2+ years of experience in operations manager coordination or similar role • Strong organizational and time management skills • communication skills • Proficiency in scheduling software • Detail-oriented • Experience in customer service • Problem-solving skills and ability to work under pressure
Preferred Qualifications: • Experience in the cleaning or facility management industry • Knowledge of cleaning processes and standards • Background in project estimation • Familiarity with multifamily properties • Bilingual skills (English/Spanish) a plus
What We Offer: • Competitive salary • Professional development opportunities • Paid time off • Supportive work environment • Growth potential within the company
To Apply: Please submit your resume.
Equal Opportunity Employer: Duste Multifamily Cleaning is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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